verizon trade in problems

Even if you're not a Verizon customer, you can trade in a device and receive a Verizon Gift Card or PayPal credit. What else can I do, because even support has admitted that the IMEI number is a Galaxy S9. Accessibility Resource Center Skip to main content. You must be signed in to access this part of the community. Archived post. Verizon Class Action Claims iPhone Promo Scam Hi! Downdetector only reports an incident when the number of problem reports is significantly higher than . Visit our Activate your mobile device FAQs for more information. You can purchase / trade together, or you can purchase a new device and then trade in an old device later - and still get a promotional value. Plus get discounts. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Go to the Trade-in page to get started or visit our Trade-in Guide for instructions. *Store drop-off and UPS options aren't available in all situations. Trade in your old phone - United States - Google Store Help Does my phone have to be paid off to trade in Verizon? We'll confirm the final value after we get your devices and validate the make/model, eligibility and condition. Basic phones: Tools & Settings > About Phone > Status, Continue with your trade-in by choosing a payout method and your trade-in return method. Please sign in again to continue. When it comes to trade-in values, this is where Verizon falls short. We would be more than happy to assist you. If you requested shipping materials from us and did not receive the right quantity, contact the trade-in care team. Verizon's latest deals now include up to $800 off with an upgrade Here's clarification on the most common questions. Step 2: Send us your old phone After you receive your new phone, turn in your old device. Trade In Status | Verizon Wireless Questions? Please send us a Private Message for additional Skip to main content Accessibility Resource CenterSkip to main content PersonalBusiness Stores Espaol ShopShopShop Close Shop Shop all Deals Deals Deals I've talked to Verizon about 50+ times and every time they try to fix it, nothing happens. Overall, the entire process generally takes 4 to 6 weeks. Step 1: Review your trade-in options Choose a new phone How do I change my address after I place my order? Don't use Verizon trade in program if you purchased phone from - Reddit Note: Authorized Retailer locations dont accept devices for recycling. Extend your session by clicking OK below. We inspect the device you send to ensure it matches the information you submitted. I even spoke to one of the trade in specialists. I've been dealing with the same issue since December 2021. Verizon trade in problem. Need help. : r/verizon - Reddit As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). What's that called in statistics again? To get your device to us, you can either: Need to change your trade-in method? It's very quick and simple and will get results: Hello! 3G prepaid phones that have been active for at least 6 months, 4G prepaid phones that have been activated and at least the first month payment has been made, Bring us the device you want to trade. Today, they credited my account with $142. I have the same issue, almost a year now with multiple attempts to resolve over hours of chats and phone calls. The promised value of the trade-in credit was $2400 ($400 + $400 + $800 + $800). Have a phone you love? Even if your devices have no value, we can recycle them responsibly for you, for free. He was going to work on it and get back with me in 2 weeks. If the trade value is more than the remaining installment balance, then you can apply it to the installment and become eligible for a new device immediately. (Maybe he meant 6 months?) Yes. Mobile device deals and promos FAQs | Verizon They basically said the store personnel and I were wrong, but they understood and were very sorry. I've never owned a S5 and definitely sent a S9. You'll also get an email with instructions after you submit your trade-in. You should not use this feature on public computers. According to plaintiffs George Wise and Barbara Gilbert-Wise, this deal was "purposefully deceptive, false, unconscionable, fraudulent, and also allowed Verizon to be unjustly enriched." Great deal right? Note: If you don't have your submission ID, sign in to My Verizon and view My Orders. You may get connected to management as you are running into a meeting or dropping the call. If you requested shipping materials and didn't receive the right quantity, contact the trade-in care team at 800-416-8894. So I was offered $800 through 24 months for my iPhone XR. Turns out Verizon's trade in process has issues. There were big warnings on the Verizon trade-in page that you MUST use the trade-in kit, but the representative assured me that the printed mailing label would be perfectly fine even though that contradicted their own website. I even offered to drive the phones to a physical store, but they said that was not allowed. https://www.verizon.com/support/trade-in-program-faqs/. If you requested a shipping kit but can't find or didn't receive it. Our goal is to provide you with the best experience. Please respond to the Private Message we're sending so we can get a solution in place. It is common for some problems to be reported throughout the day. We want the trade-in process to be smooth and easy! To learn how rebate deals work, visit our Verizon mobile rebate deals - Phones, tablets, watches FAQs. Beginning today, every Verizon (NYSE, Nasdaq: VZ) customer can trade in an old phone cracked, broken, sticky buttons and all and get a 5G phone on us with select unlimited plans, on the 5G network you deserve. They assured me that the 30-day deadline was not a problem, and I would be credited full quoted value once they were received. It nearly drove me insane. Correct answers are available for this post. Does Verizon trade-in cracked screens? I selected my old phone, which is a Samsung Galaxy S9 Black 64gb. More Options ***Announcement: We're excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. For those who have experienced similar frustrations with the trade in process or with not receiving the promised trade-in credits - I hope you submit a complaint to the FCC outlining your experience. Read about our Citizen Verizon social responsibility policies. I'm eager to assist you in addressing this. You can check the status of your trade-in submission online at any time. Trade-In kits not recieved FOUR times - finally I - Verizon Community If you went to a cooperate store and traded the phone in at store normally it is activate pretty soon in the system. To trade in a device that's on an active line and keep the line active, you must first swap another device onto that line. Stores your username on this computer. Track the status of your trade-in through your submissions ID or Email at Verizon Wireless. Get up to $500 when you. Continue with your trade-in by choosing a payout method and your trade-in return method. About trading in devices to Verizon Expand All Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device. This article has been viewed 483,948 times. I then picked the Samsung Galaxy S22+ for my new phone with Verizon. Note: Verizon is committed to keeping e-waste out of landfills. Authorized retailers dont accept trade-ins. You'll see the options that apply to your trade-in during the ordering process. What the hell is going on? Verizon wont accept devices that are damaged or not working, although you should always first check with a Verizon store sales associate for an evaluation. Stop saving old devices; cash them in credit towards a new device instead. Visit a Verizon store for help cleaning a charging port. % of people told us that this article helped them. Check out the latest deals from Verizon on smartphones, accessories and more. Add, manage, and cancel all your subscriptions in one place. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. You dont have to put your credit toward a new phone. Hello! How long does it take to see trade-in credit? : r/verizon - Reddit UPS sent "proof of delivery" that all four phones were delivered to Verizon. The $35 fee helps to recover some of that revenue loss. Not a problem. The general rule of thumb is 2-3 billing cycles because Verizon wants to make sure they are getting the phones back at the warehouse. *** Phones and other devices that were subsidized by a two-year agreement are eligible for a trade-in. $360 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on 5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone (all lines on account req'd on plan) plan between 4/6/23 - 5/17/23. I was promised $2400 for trading in 4 phones and it was NON STOP issues, one after another trying to get the credits promised. Remember my username. How do I contact Verizon and make them do what I want them to do? Device trade-in value: How much is my phone worth? My issues with the trade in credits are still not resolved. Phone: 1-888-369-5931 Email: CostcoOnlineSupport@wirelessadvocates.com Although you can get a refund on your phone within 90 days, you may still be responsible for early termination fees if you cancel your service after the trial period, which is typically 14 days. Take advantage of Verizons trade-in program to get a new phone at a discounted price. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. Excludes Verizon Prepaid plans. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Archived post. If you claimed a trade-in promotion for a device that is not eligible, well give you the trade-in value of the device, excluding the promotion. Trade-In Value: Your Top Questions Answered | Articles | Verizon I have never been so frustrated and appalled by the lack of customer service of Verizon as I am now. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. How to Win a Complaint Dispute With Verizon Wireless. Your submission ID is a unique identifier you can use to track your trade-in submission. Bring your device and UPS QR code to a UPS drop-off location. Go to My Devices in My Verizon. If you've already shipped your device, it cannot be returned. Verizon will pay for shipping to return the trade-in. Spent over an hour tonight (again) trying to work this out.

How To Cook Timbuktu Crab Cakes, Dog License Henrico Va, Articles V